Rude, condescending customer service, scam 09 June 2015 Reviewer: Shireen from NYC
103 of 194 people found this review helpful
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Their customer service people are incredibly rude and condescending. The website is an absolute scam, it didn't help me find a roommate at all and I stupidly spent the $20 to join, DO NOT DO THIS. I can't get the emails to stop and when I tried to cancel, the customer service people were incredibly rude and said that I didn't have an email account with them. I forwarded them an email from them to prove that I had an account from them and they were incredibly condescending again and told me not to forward any emails that were not from the "future" which they defined as "tomorrow."
In summary, I would not recommend Roomie Match to a friend.
