If you paid, open an investigation with your credit card 18 May 2016 Reviewer: Annoyed from Cleveland, Ohio
113 of 239 people found this review helpful
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Everything on here is true including them changing your roommate preferences without your permission.
I used this site, paid for the membership unfortunately. I should have known this was a scam because the emails where written in a very strange format. They contacted me telling me to expect 68 matches in my email that same day, but the emails never came. I followed up with customer service for the next two days and never heard back. Another red flag should have been the fact that they don't have a phone number and all communication is through that one email address. I called my credit card company to dispute the charge and cancel the service (again which can only be done through the email they weren't responding to) to find that the $20 "one time fee" is actually a recurring charge. I have disputed the charge and opened an investigation.
In summary, I would not recommend Roomie Match to a friend.
