A one time user who pulled out after seeing how bad it is. 26 May 2015 Reviewer: Al's Mistake! from Florida
122 of 226 people found this review helpful
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Roomster.com was absolutely the worst experience I've ever had on the Internet. Had to give it 1 star because there was no zero stars available. These people are unprofessional and how you were able to give them a number 1 rating is incomprehensible. There is no such thing as customer service with this organization consisting of only 2 people. It is impossible to speak to a live person and even though they have a phone number is only to tell callers that the only help is available through their website. When trying to use their website to get help it seems like whoever's on the other side is mentally challenged or reading from a script because it does not address any question you may have. Instead they have the nerve to tell you to look at the help section and it's not to be found anywhere. A complete waste of time and the most aggravating experience I have ever had. Stay away from these people because they are charlatans.
In summary, I would not recommend Roomster to a friend.