Roomie Match Reviews

(based on 59 reviews)

142 of 276 people found this review helpful

Caveat Emptor -
Upon enrolling you are inundated with 5-10 pages of "spam" matches by percentage. Upon visit the site to log in and consider potential matches, there is no area to log in, and you are prompted to set up another account. I reached out to customer support and received canned emails to review FAQ, which I'd done prior to contacting. I was never able to get an answer or directions on logging in but remarkably some dimwitted chap on the other end was enthusiastic to debate with me the wisdom and validity of FAQ rather than just providing the information. After 4 or 5 emails exchanged where I repeatedly asked for log in information I was told I was unpleasant and my account had been deleted.
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In summary, I would not recommend Roomie Match to a friend.

183 of 334 people found this review helpful

While there exists a multiple page FAQ, none of them addresses how one can unsubscribe if they no longer wish to receive the service. I had to contact the customer service to get instruction on how to unsubscribe! For the meanwhile I am flagging the messages as SPAM since no legit vendor would force their service if it is not appreciated/wanted.

About the service, you are answering all different questions about personality and what not. But for a metro city like Boston there wasn't any question regarding the location. It doesn't matter how closely the personality criteria of a roommate matches those of yours if it's not the neighborhood you wish to leave in.

In summary, I would not recommend Roomie Match to a friend.

157 of 313 people found this review helpful

I submitted a profile for a $1300 third bedroom in a penthouse suite, but was getting matches to roommates looking for rooms as low as $800. When I asked for an edit, I kept getting the incorrect matches. When I asked for a refund, they sent me to their FAQ page (which I of course had read multiple times), which states I "may want to reconsider the realism of the rent you're requesting for your geographic area." and when they did finally write me back after 8 exchanges, they mentioned that maybe it wasn't changing for a host of things, but that they'd looked at my profile and my "rent range is still sort of realistic." It seems - but of course is not clear because of terse replies - that my request for matches only matching the contract price of my third room was not honored because they thought it was kind of high (per their Advice page for my city). It's not high for a 3 bedroom penthouse that costs $4000 a month. A business should deliver what the customer needs within the parameters of the service. It was a simple request, that was condescendingly ignored. I also... (Read the full review)

In summary, I would not recommend Roomie Match to a friend.

132 of 263 people found this review helpful

I really wish I had read these reviews BEFORE I paid for the full membership. NOT ONE PERSON responded and 90% the "matches" they sent me cannot pay even half of the rent I am asking for!!!!!!! I am contacting my credit card for a refund. If I could give 0 stars I would.

In summary, I would not recommend Roomie Match to a friend.

139 of 284 people found this review helpful

Not much to say but the fact that it is the page that fills my SPAM folder on a daily basis. Customer service is inexistent and it is impossible to unsubscribe from their SPAM or at least erase your account. That sums it up. By principle I will neither use or recommend this service ever again.

In summary, I would not recommend Roomie Match to a friend.

131 of 251 people found this review helpful

While Roomiematch is a nice idea, their customer service sucks. They just direct you to their FAQ page without any attempt to help. They don't care.

Also, some of the profiles aren't that great. If there customer service sucks because they are taking the time to review and approve profiles, well they're not doing a good job of that either.

There profile questionnaire doesn't even ask what dates you are looking to move so you can't tell if people are looking immediately or in the future - only if their smart enough to volunteer that answer.

Also their twitter site is set to private which seems little dodgy for a nationally publicized company. What is so private about roommate hunting?

$20 really isn't that bad for a year but with rude and lazy customer service, not sure I want to donate my dollars to them.

In summary, I would not recommend Roomie Match to a friend.

129 of 251 people found this review helpful

Do not pay for this service. I sent out countless emails and received no responses from potential roommates. Not a single person contacted me over three months as well. Also, if you email the service for help or concerns they like to send snarky, and even rude, responses that always say that it is your own fault and to figure it out yourself. DO NOT SIGN UP FOR THIS SITE UNLESS YOU WANT TONS EMAILS EACH DAY FOLLOWED BY SNARKY RESPONSES AND NO CONTACT WITH POTENTIAL ROOMMATES. Wish I could go back in time and save myself $20, time and stress.

In summary, I would not recommend Roomie Match to a friend.

132 of 254 people found this review helpful

Well I wish I would have read these reviews before I gave them my money. I have been inundated with emails, you don't get to see profiles and who honestly has the time to try and find a roommate through hundreds of emails? I emailed for a refund since I have not even used the service. I received a snarky comment back about referring to the FAQ's (basically a big fu on the refund). I also asked to close my account and still haven't heard back. Terrible customer service, terrible process. SAVE YOUR MONEY! DO NOT USE!

In summary, I would not recommend Roomie Match to a friend.

130 of 260 people found this review helpful

I've been stuck trying to unsubscribe for 3 months now and still can't, damn all their lies and hope they suffer horribly for all my grey hairs they've given, I wish I can go back in time and stop myself, to bad for the people who gave them money poor suckers

In summary, I would not recommend Roomie Match to a friend.

132 of 263 people found this review helpful

This was a very well thought out scam on their part. Should have read the reviews on this site before "upgrading" and paying money for Roomie Match. My first hint was not receiving a confirmation email when I paid for the upgrade. I called my credit card company and they told me there had been no charge made yet, which makes me think they hold onto your info til you forget you gave it to them, then make a bunch of charges.

They conveniently claim to not post your profile or anything to guard your privacy, but really it's because they have no intention of providing a service for you. And they don't even have a phone number to call in, hence no actual office. I feel like an idiot for falling for this.

In summary, I would not recommend Roomie Match to a friend.